Pro Shop Operations Manager, Boston Bruins - Boston Massachusetts

Company: Delaware North
Location: Boston, Massachusetts
Posted On: 05/04/2025

The opportunityThe Boston Bruins are hiring a full-time Pro Shop Operations Manager to join our team at TD Garden in Boston, Massachusetts. As a Pro Shop Operations Manager, you will be responsible for overseeing merchandise planning and buying, and inventory management for Boston Pro Shop retail. If you are looking for a role offering teamwork, excitement, and career growth, apply now.PayMinimum - Anticipated Maximum Base Salary: $65,300 - $88,200 / yearIn addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at .What we offerAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resortsWhat will you do?
  • Manage product selection and development from inception to delivery, recommending purchases and inventory levels based on consumer and market trends, sales strategies, and financial goals
  • Utilize reporting tools to review inventory, sales, and item status in assigned merchandise categories, and create purchase orders to control inventory investment while supporting sales objectives
  • Recommend pricing, sales strategies, and assortments, including liquidation strategies as needed
  • Maintain effective communication with clients, vendors, and stakeholders on merchandise plans and their execution to sales plans
  • Partner with marketing and brand teams to identify opportunities for unique product collaborations and develop promotional activities for key product collections to ensure sales throughMore about you
    • Bachelor's degree or higher
    • Minimum of 3 years of retail buying experience in a high-volume environment; retail experience with a professional sports team preferred
    • Minimum of 1 year of supervisory experience
    • Strong knowledge of retail point of sale systems, Netsuite, Retail Cloud, and RFID technology
    • Demonstrated knowledge of retail buying, merchandising techniques and retail operations, policies, and procedures in addition to having strong knowledge of the industry and a keen eye for trends
    • Proficiency with Microsoft Office products including Word and ExcelWho we areDelaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.Together, we're shaping the future of hospitality - come grow with us!Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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