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Associate Director, Information Security Engineering - Boston Massachusetts
Company: Blue Cross Blue Shield of Massachusetts, Inc. Location: Boston, Massachusetts
Posted On: 05/01/2025
What We NeedWe are seeking a strategic and highly organized Chief of Staff to lead the office of the CISO. This role will serve as a trusted advisor, operational leader, and key liaison, ensuring alignment across cybersecurity initiatives, business priorities, and executive objectives.The successful candidate will ensure seamless coordination of security functions while fostering a culture of collaboration and accountability. This role requires a strategic thinker with strong leadership skills, a deep understanding of information security best practices, and the ability to drive organizational alignment on security initiatives.As the Chief of Staff / Associate Director, you will serve as the right hand to the CISO. You will help drive strategic planning, internal operations, governance, and cross-functional alignment across the Information Security organization. This high-impact role is critical to ensuring the CISO's vision is executed with clarity, speed, and excellence.You will lead the day-to-day management of the CISO's office and serve as a trusted advisor and integrator across executive stakeholders, security leadership, enterprise IT, risk management, and other business units.Key Accountabilities:Responsibilities: Strategic Planning & Execution: - Lead operational rhythm of the CISO office: staff meetings, quarterly business reviews, KPIs, and board meetings.
- Partner with the CISO and Director of Cybersecurity Engineering to define and execute the cybersecurity strategy, aligning with broader business objectives.
- Drive strategic initiatives, ensuring progress against key priorities, and track measurable outcomes.
- Facilitate decision-making processes by providing data-driven insights and strategic recommendations.
- Prepare executive-level briefings, reports, and board materials on cybersecurity posture and priorities.
- Operational Excellence:
- Identify and integrate security functions across the organization to create a cohesive and efficient security strategy.
- Act as a central point of contact for cross-functional teams to align on security priorities, policies, and processes.
- Enhance Security Posture:
- Collaborate with stakeholders to identify gaps in the organization's security posture and develop actionable plans to address them.
- Drive initiatives to enhance the company's ability to protect its assets, data, systems, and reputation.
- Enable Business Operations:
- Partner with business leaders to ensure that security measures align with business goals while minimizing disruption to operations.
- Advocate for security as a business enabler by demonstrating how robust practices can support growth and innovation.
- Stakeholder Engagement:
- Build strong relationships with key stakeholders across departments, including IT, Legal, Compliance, Risk Management, HR, and Operations.
- Facilitate regular meetings with stakeholders to discuss progress on security initiatives and gather feedback for continuous improvement.
- Develop Holistic Security Strategies:
- Create a unified information security strategy that reflects industry standards while addressing the unique needs of the organization.
- Ensure alignment of security efforts that protect the organization effectively.
- Measure Success:
- Define key performance indicators (KPIs) to measure the effectiveness of the security program and other initiatives.
- Provide regular reporting on program performance, risk reduction efforts, and overall improvements in security posture.Key Competencies
- Technically competent
- Deep understanding of information security and security operations standard processes and challenges.
- Experience with standard enterprise class tools, processes, and compliance activities.
- Adaptability & Growth
- Adapts leadership work style to fit environment needs.
- Develops and demonstrates intimacy and understanding of the BCBSMA environment.
- Capable of working with others to follow through on cross-functional tasks.
- Analyzing Needs & Proposing Solutions
- Owns problems and solutions as a creative problem solver.
- Considers the implications of the recommended solution in light of the culture and context of BCBSMA.
- Fostering Teamwork & Collaboration
- Seeks and develops suggestions from others, drives partnering relationships.
- Uses appropriate influencing techniques to gain genuine agreement.
- Communicating Effectively
- Overall effective communication skills providing a crisp, concise message, specifically tailored for the intended audience to maximize impact and drive change.
- Recognized as business unit expert in external communication, serves as a role model for others.
- Effective skills in influencing & negotiating.
- Able to advocate for effective solutions while acknowledging diverse viewpoints.
- Acting with Urgency
- Regularly takes actions that go beyond requirements to achieve objectives.
- Provides leadership and direction for project execution.
- Provides expertise to identify potential problems and executes adjustments to project timelines, tasks, and resources allocation as required.
- Leadership Responsibilities
- Works cross-functionally to facilitate and organize actions to meet division and corporate goals.
- Assumes a lead role in collaborating to influence actions and decisions to positively impact business and financial results.
- Supports development and implementation of sound business initiatives across the division and BCBSMA.
- Champions process improvements fostering ownership and empowerment across the project teams, IT, and the organization.Background and Experience
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