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Community Birth and Doula Integration Support Specialist - Boston Massachusetts
Company: Commonwealth of Massachusetts Location: Boston, Massachusetts
Posted On: 05/01/2025
An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - Community Birth and Doula Integration Support Specialist (2500038E)The Division of Pregnancy, Infancy and Early Childhood (DPIE) under the Massachusetts Department of Public Health (DPH) is seeking a dynamic Community Birth and Doula Integration Support Specialist to play an essential role in advancing maternal health equity by supporting the growth and integration of the doula workforce across the Commonwealth. This is a unique opportunity to shape innovative, community-driven initiatives that uplift birthing people and families. With a focus on project coordination, certification support, and workforce development, you will bridge policy and practice, supporting doulas through training access, partnership building, and strategic planning efforts that promote sustainability, cultural responsiveness, and systemic change.You will collaborate closely with diverse stakeholders, including community-based organizations, training programs, and public health partners, to strengthen and diversify the doula workforce. From overseeing certification processes to co-leading strategic integration in healthcare and community settings, you will contribute meaningfully to shaping maternal and child health outcomes. This role is ideal for someone passionate about reproductive justice, systems change, and working at the intersection of public health and community empowerment.Duties and ResponsibilitiesThese duties are a general summary and not all inclusive: - Coordinate and support the planning and facilitation of the Doula Partner Advisory Group, including agenda development, member engagement, meeting logistics, and follow-up on action items.
- Cultivate and maintain partnerships with community stakeholders, institutions, and training programs to enhance diversity and inclusion across the doula workforce.
- Assess ongoing workforce development needs and identify opportunities for continued education, training, and professional support for doulas.
- Oversee and monitor contracts and procurements related to doula training and workforce development, ensuring deliverables align with program goals.
- Support sustainability strategies for doulas, including burnout prevention and best practice integration in collaboration with internal and external partners.
- Manage and maintain public-facing educational resources, including coordinating updates to the program website to ensure accurate and accessible information.
- Administer the doula certification and recertification process, including application intake, status updates, data entry, and resolution of complaints or escalations.
- Serve as a liaison to prospective and certified doulas, providing clear communication and guidance regarding program guidelines, certification requirements, and public inquiries.
- Contribute to initiatives supporting the integration of doulas in hospital, birth center, community health center, and homebirth settings, including participation in relevant task forces and workgroups.
- Develop reports, memos, and recommendations based on emerging trends and data related to doula certification, workforce development, and maternal health needs.Required Qualifications
- Demonstrated knowledge of human services planning, including an understanding of social, economic, technological, and ecological factors and trends affecting service delivery.
- Proficiency in statistical methods and terminology, including the ability to calculate and interpret means, medians, modes, and standard deviations, and to prepare related charts, graphs, and tables.
- Strong analytical skills with the ability to assess data for relevance, draw informed conclusions, and make sound, actionable recommendations.
- Ability to comprehend, interpret, and apply relevant laws, regulations, policies, and procedures to program activities and decision-making.
- Skilled in gathering, organizing, and compiling information through document review and interpersonal communication, following established formats and procedures.
- Effective written and verbal communication skills, including the ability to write clear and concise reports, give accurate instructions, and present ideas logically.
- Proven ability to build and maintain positive relationships with colleagues, stakeholders, and individuals from diverse cultural and economic backgrounds.
- Highly organized and detail-oriented with the ability to work independently, manage confidential information with discretion, and exercise sound judgment under minimal supervision.Preferred Qualifications
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