EHR Specialist II - Concord Massachusetts

Company: Emerson Hospital
Location: Concord, Massachusetts
Posted On: 05/04/2024

Job Summary:Reporting to the EHR Operations Manager, the EHR Specialist II files, retrieves, preps, scans and indexes medical records accurately and in a timely manner into the OnBase electronic document management system to support patient care and legal/audit processes. With attention to detail, examines pages, verifies patient identification and bar codes on each page, appropriately batches documents, accurately scans and indexes.Job Functions:- Performs duties related to the receipt, prepping, scanning, indexing and destruction of health information per Emerson Hospital policy.
- -Retrieves 100% of discharged encounters and previous records, when applicable, from patient units/clinics for discharge processing. - Follows up on all discharged encounters not received and informs manager each day of any charts not retrieved.
- -Per hospital policy and based on priority, assembles and analyzes encounters according to hospital policies and regulations. - Sorts and integrates all loose and typed material to appropriate charts.
- -Assigns deficiencies to the appropriate clinician and enters the data into the Meditech Incomplete Record Routine with 98% accuracy.
- -Preps applicable charts for scanning to include:
- -Checking every page in the medical record for misfiles accuracy of patient name, appropriate bar codes, account number and document type.
- -Inspects pages for torn edges, removes staples, fan-folded sheets are perforated and pages numbered.
- -Mounts sheets less than 8.5 x 11 inches and tapes down on a full size sheet. Tapes down the top of each rhythm strip or other mounted documents. Photocopies any card stock or manila documents prior to scanning.
- -Arranges documentation in chronological date order, keeping like document types together. Ensures all pages are in the same proper orientation.
- -Photocopies any documents that will likely result in poor image quality once scanned, adjusting the copy contrast.
- -Scanned documents are verified for quality, accuracy and missed pages, prior to accepting batches.
- -Poor quality images identified are rescanned or photocopied for improved image quality.
- -Monitor indexing queue for unassigned images
- -Identified errors on the documents are deleted from the batch and rescanned. The errors are documented on the batch cover sheet and re-routed to the Prepper for review, correction and rescanning.
- -Checks that documents are filed within Meditech accurately.
- -Ensures that all patient information is of the same patient, of the same account number.
- -Reviews document for good quality images, accuracy of patient name, appropriate bar codes, account number and document type.
- -Corrects any incorrect document types.
- -Corrects wrong patient documents scanned within the record and rescans the document into the correct patient medical record and visit date.
- -Makes recommendations for process improvement.
- -Maintains a 1-3 day Turn-Around-Time (TAT)
- -Responds appropriately for urgent requests for patient information outside of Emerson as needed.
- -Sorts/files loose work accurately on a daily basis.
- -Files and retrieves medical records as required.
- -Retrieves, signs out, and delivers hybrid medical records as requested for patient care.
- -Offsite record returns logged in upon receipt.
- -Use Onbase applications and Meditech systems proficiently to perform job functions.
- -Duties for which cross training has been provided are performed in co-worker's absence.
- -Answers the telephone in a professional manner and directs all calls appropriately.
- -Willing to accept additional assignments from time to time.
- -Maintains and supports patient's rights to care, privacy and respect.Minimum Qualifications:Education: -
- -High School diploma or equivalent. - -
- -Associate or bachelor degree in an AHIMA approved program in Health Information Technology preferred.Experience: One year general office experience, preferably in a medical record department or clinical setting.Licensure and/or Certification: - RHIT preferred.Knowledge & Skills: -
- -Extensive knowledge of medical terminology, anatomy and physiology, and disease processes. -
- -Strong computer skills to include MS Office tools (Word, Excel, PowerPoint, and Outlook); previous 3M Encoder and Meditech experience preferred. - Extensive use of computer and office equipment including fax, copy machines, scanners.
- -Technical skills to work with detailed systems, computer applications and intradepartmental units
- -Knowledge of JCAHO requirements and federal and state guidelines applicable to health record completeness and patient privacy.
- -Knowledge of health information systems and data management
- -Knowledge of health record content and sequence.
- -Strong analytical and communications skills; detailed oriented. -
- -Ability to use judgment in carrying out all phases of the work.
- -Ability to accept constructive analysis based on feedback from inside/outside auditors, and quality improvement initiatives
- -Ability to maintain confidentiality with regard to all phases of the work.
- -Ability to be courteous, tactful, and cooperative throughout the working day.
- -Ability to process and provide accurate paperwork.
- -Ability to process work within presented deadlines and time frames.
- -Ability to manage multiple projects and large amounts of data.
- -Ability to work independently as well as a team player.
- -Demonstrated interpersonal and communications skills to ensure effective outcomes in dealing with the medical staff and other hospital employees. -
- -Subject to irregular hours occasionally. More...

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