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Executive Meeting Manager - Boston Massachusetts
Company: HEI Hospitality, LLC Location: Boston, Massachusetts
Posted On: 05/04/2024
About UsFeel inspired and valued when you work at Hyatt Regency Boston Harbor, a unique waterfront hotel with breathtaking views of the harbor and downtown skyline. As a full service, upper-upscale hotel, Hyatt Regency Boston Harbor offers our associates a variety of opportunities to build your career. Our dedicated associates, with an average tenure of nearly 10 years, take care of our guests and each other like family. Associates enjoy a free hot meal during their shifts and a unique comprehensive benefit program that offers you choices for the physical, mental and financial wellness of you and your family including: -Benefit eligibility within first 30 days -Health plans for medical, dental & vision -Generous 401k match -Paid time off including vacation, sick time and flexible holidays -Tuition reimbursement -Hotel stay discounts Our location is convenient for commuters with free on-site parking and MBTA stations close by. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation. Responsibilities - An understanding of both monthly forecasting and the annual budget process. -
- Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. -
- Optimize room rental charges. -
- Consistently participate in the re-booking of repeat business by having a track record of long term client relationships. -
- Actively participate in industry related organizations (NACE, MPI). -
- Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. -
- Comfortable with hotel site inspections and client presentations. -
- Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. -
- Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action. -
- Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. -
- Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. -
- Excellent knowledge of computers, specifically Delphi, Word and Excel. -
- Monitor group room blocks and pick up, generate detailed resumes for the operating departments. -
- Ability to work with outside vendors to ensure client satisfaction for all events/groups.
- Comply with attendance rules and be available to work on a regular basis. -
- Perform any other job related duties as assigned.
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