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Senior Product Manager, Fraud - Boston Massachusetts
Company: Tech Prastish Software Solutions Location: Boston, Massachusetts
Posted On: 05/04/2024
Now Hiring: Senior Product Manager, Fraud at Hopper - Inside.com Wednesday at 7:46 PM Inside Tech Job Posting Senior Product Manager, Fraud Hopper Boston, Massachusetts remote US Only full time About the jobAt Hopper, we have ambitious growth plans and that comes with the knowledge that we need to provide a secure and reliable platform to monetize our vision, minimize fraud, and drive value in our supply chain. The Fraud team is responsible for fighting against all forms of fraud (such as payment fraud, compromised accounts, marketplace and promotions fraud), while working to ensure that a customer's experience is both as safe and as frictionless as possible.In this role, you will be a hands-on leader, fostering a culture of customer obsession with product sense and driving the team towards achieving its goals. You will lead the product development process, ensuring that the customer experience is secure, frictionless and seamless when booking travel through Hopper. Your expertise in payments and fraud management will allow you to take ownership of our relationships with fraud providers and establish efficient processes for fighting chargebacks.As a Product Leader for Fraud, you will bring a combination of strategic thinking, leadership, and technical know-how to the table. You will inspire your team to think creatively and deliver innovative solutions while maintaining a focus on customer experience and data measurement in the online travel space. In this role, you will have the opportunity to drive significant value and make a lasting impact on the future of Hopper.What we're looking for - Product management experience leading fraud teams (payment fraud specifically) -
- Knowledge on fraud/risk management, payments, is a must; e-Commerce fraud; Marketplace is preferable -
- Has 5+ years of experience in the payment fraud space -
- You enjoy having a strategic impact, connecting with other leaders on opportunities
- You can guide a data science team with the right questions to answer, turn those answers into business value, and leverage analytics to drive product decisionsMORE ABOUT HOPPERAt Hopper, we are on a mission to become the world's best - and most fun - place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.Here are just a few stats that demonstrate the company's recent growth:
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