Current Statistics
1,753,405 Total Jobs 373,820 Jobs Today 17,913 Cities 222,695 Job Seekers 146,729 Resumes |
|
|
|
|
|
|
Counter Sales Associate - Stoughton Massachusetts
Company: US11345-AIRGAS Airgas USA, LLC Location: Stoughton, Massachusetts
Posted On: 05/03/2024
R10031099 Counter Sales Associate (Open) Location: Stoughton, MA - Retail shop How will you CONTRIBUTE and GROW? Position Title: Counter Sales Associate - Stoughton, MA - Monday - Friday - 1st Shift The Counter Sales Associate (CSA) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote locations in a region. The CSA promotes long-term customer relationships and provides superior customer service through support to include sales, order entry, negotiation of pricing, master file maintenance, and problem resolution, expediting and product research with vendors and coordination with internal departments including field sales - Maintains a high level of customer service by assisting customers via telephone, email, fax, or in person facilitating all phases of order-fulfillment for industrial, medical and specialty gases as well as welding and safety equipment, power and handle tools and other products/supplies.
- Answers and responds to incoming telephone inquiries from our customers.
- Facilitates sales taking customer orders and serving as the accountable party to Airgas customers.
- Demonstrates full knowledge of all order-entry, data research and other order entry/resolution necessary to service customers.
- Data entry for sales and sales-related processes including new account set-up and maintenance of existing customer accounts.
- Provides data entry and maintenance of customer contact pricing.
- Ensures customer inquiries related to billing problems, cylinder balances, order status, time of delivery, etc., are promptly and courteously handled providing follow-up as necessary.
- Provides research of products with vendors, including price and availability.
- Provides research and resolves conflicts related to the order delivery cycle.
- Researches and reviews customer account balances, invoices, and leases.
- Interfaces with sales, customers, branches and other operating areas to provide timely and accurate communication regarding capabilities, delivery and various other operating requirements.
- Interacts with other internal departments to coordinate deliveries and customer satisfaction.
- Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
- Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
- Maintains showroom cleanliness by procedures set forth by management.
- Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.
- Other duties and projects as assigned.
________________________ Are you a MATCH? |
|
|
|
|
|
|