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Desktop Support - Boston Massachusetts
Location: Boston, Massachusetts
Posted On: 04/28/2024
<span>Senior Desktop Support Job in Boston, MA<br> <br>Are you a technical guru who is developing within the IT industry? Do you have a knack for resolving technical issues quickly and efficiently? If you answered yes, please keep reading! We are looking for a Senior Desktop Support Specialist who geeks out on technical issues and is comfortable working within a fast-paced environment to assist our internal employers onsite and remotely. <br> <br>Senior Desktop Support Job in Boston, MA Daily Responsibilities<br>• Troubleshoot internal technical device issues<br>• Troubleshoot email issues <br>• Maintain helpdesk line and resolve trouble tickets<br>• Troubleshoot printers, laptops, mobile devices, and additional hardware/software issues<br>• Provide support for web applications<br>• IT department software and hardware inventory<br> <br>To be considered you must possess in-depth knowledge of the following:<br>• Passionate about the IT industry and thirst to learn within the field<br>• 5 years of experience troubleshooting PCs, MACs, laptops, mobile devices<br>• Printers and software issues<br>• Maintain Active Directory<br>• Create user and email accounts<br>• System backup/restore/storage<br>• Break/fix experience of workstations and hardware<br>• Remote access and troubleshooting <br>• Microsoft Windows OS (XP, Vista, 7)<br>• Microsoft Office Suite (2003, 2007, 2010)<br> <br>To be considered for the Senior Desktop Support Job in Boston, MA, please apply now with an updated copy of your resume! <br></span> More...
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