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Office Assistant-Multi-Specialty Suite Belcher - Annapolis Maryland
Company: Luminis Health
Location: Annapolis, Maryland
Posted On: 05/02/2025
Position Objective:
The Office Assistant works in an ambulatory setting, performing an important variety of duties including: greeting, registering, scheduling, and checking out patients on a computerized practice management system. Responsibilities also include maintaining and safe-keeping of patient medical records and contributing to smooth patient flow within the office. The Office Assistant provides stellar customer service in all patient interactions whether in fact to face meetings or by telephone. The Office Assistant works in a cooperative, friendly and results oriented manner with all other members of the practice staff and the Physician(s).
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
Performs scanning and abstracting duties.
Obtains patient records from various offices and hospitals as needed.
Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
Performs daily business operations
Educational/Experience Requirements:
- High school diploma or GED required or documentation of graduation from an accredited training program preferred.
- One year of clerical/billing experience in a medical office setting, preferred.
- Customer Service experience, strongly preferred.
RequiredLicense/Certifications:
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