Operations Engineering Manager - Portland Maine

Company: VirtualVocations
Location: Portland, Maine
Posted On: 05/04/2025

A company is looking for a Manager, Platform Engineering (Operations).
Key Responsibilities

Lead a specialized engineering team providing direct technical support and issue resolution
Drive operational improvements and collaborate with engineering teams on bug fixes and enhancements
Oversee engineering support workflows and mentor team members to foster continuous improvement

Required Qualifications

Proven experience as an Operations and/or Engineering Manager
Familiarity with IT Service Management (ITSM) principles and best practices
Demonstrated ability to manage escalations and coordinate cross-functional problem-solving efforts
Experience with monitoring tools, automation frameworks, and service reliability strategies
Strong understanding of software development and system operations best practices More...

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