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General Manager - Lake Charles Louisiana
Company: Waxing The City
Location: Lake Charles, Louisiana
Posted On: 05/08/2025
JOB DESCRIPTION - GENERAL MANAGERReports to: Franchise OwnerSalary Range: $45,000-$55,000Want to be a part of the Chick? Looking for a restaurant career like no other? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late-night hours of operations. If you are an expert in developing teams to deliver a superb experience for your guests, then you need to act quickly on this once-in-a-lifetime opportunity to lead and develop a team for Chicken Salad Chick.Summary of Position: Direct, coordinate, implement & manage the planning, organizing, training, and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, guest service/satisfaction, product quality, and cleanliness/sanitation. This position is responsible for ensuring adherence & compliance with all standards of operating a CSC location.Duties & Responsibilities: Three years of proven restaurant General Manager experience. Serve as a Brand Ambassador for Chicken Salad Chick. Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs. Ensure that all guests feel welcome and are given responsive, friendly, and courteous service. Ensure that all products are consistently prepared and served according to CSC standards. Achieve identified objectives for sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures. Make employment and termination decisions. Operationally fill in as needed to ensure guest service standards and efficient operations. Continually strive to develop staff in all areas of managerial and professional development. Prepare all required paperwork, forms, and reports in an organized and timely manner. Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Oversee and ensure that employee performance appraisals are completed on a timely basis. Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to each and every guest. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures. Understand and comply with all federal, state, county, and municipal regulations pertaining to health, safety, and labor requirements for the restaurant, employees, and guests. Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns in accordance with the Brand Standards. Always adhere to Brand Standards for uniform appearance and personal grooming.If all of this sounds like the opportunity you are looking for, we offer compensation commensurate with experience along with a benefits and bonus program. Don't wait; this opportunity is not going to be around long! We look forward to hearing from you.Equal Opportunity Employer
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