Bi-Lingual Intake Specialist - New Orleans Louisiana

Company: Redmann Law
Location: New Orleans, Louisiana
Posted On: 05/03/2024

Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. The ideal candidate should be well-versed in multi-tasking and providing an exceptional experience to all clients contacting or visiting our firm. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!Compensation:$31,000+Responsibilities:Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files

Qualifications:Strong ability to communicate eloquently and empathetically a must
CRM and case management software experience a plus
Skilled with Microsoft Office, especially Microsoft Excel
Solid data entry, spreadsheet management, and computer skills
Background in the legal industry preferred

Bilingual (Required)About CompanyAt the Law Office of John W. Redmann, L.L.C., we make it our mission to empower our clients and help them get a fair result through the legal process. For more than 30 years, our personal injury law firm has helped clients throughout Louisiana identify negligent parties and their insurers and then hold them accountable in personal injury lawsuits -----" lawsuits that result in them paying monetary damages to our clients for the injuries they have suffered. We currently have offices in Gretna, Louisiana, and Metairie, Louisiana, and are looking to expand into the New Orleans Metro area shortly.Compensation details: 31000-31000 Yearly SalaryPI30a72b6485cf-25660-34167836 More...

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