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HR Generalist Shreveport LA - Shreveport Louisiana
Company: Advanced Call Center Technologies, LLC. Location: Shreveport, Louisiana
Posted On: 04/18/2024
Monday, April 15, 2024 Position SummaryUnder the general direction of the Director of HR, provides general office support with a variety of clerical activities and related administrative tasks for the human resources department and site operations. Nature and ScopePosition reports to the Manager, Human Resources. Incumbent has routine contact with job candidates, site visitors, company vendors, human resource staff, and all levels of employees. Responsible for answering all incoming calls, greeting and assisting all job candidates with the application, assessment and selection process, assisting all site visitors, and providing administrative support with new hire on-boarding process. Essential Duties and ResponsibilitiesAll areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in 'other related duties as assigned': - Answering all incoming calls, assisting callers or directing calls to appropriate departments. Scheduling interviews for job candidates with human resources and operations staff.
- Facilitate job candidate's application and assessment process. Assist job candidates and new hires with paperwork and processing them for new hire orientation. Assist human resources staff with the selection and hiring processes administrative tasks. Assist in the entry and maintenance of employee personnel records in the HRIS
- Assists in the ordering, receiving, stocking and distribution of office supplies. Collect and distribute company mail. Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, unemployment insurance claims, performance evaluations )
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc) Maintains employee confidence and protects operations by keeping human resource information -confidential
- Other related duties as assigned
Supervisory ResponsibilitiesThis position has no supervisory responsibilities. Minimum QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: -High School diploma/GED. Associate's degree or some college preferred. Experience: -Minimum of two years related administrative or receptionist experience. Experience within a human resource department preferred. Skills: - Computer, data entry and multi-line phone experience required.
- Experience using internet, word processing, spreadsheet and calendar software required. MS Word, Excel and Outlook experience preferred.
- Experience entering and maintaining personnel records in an HR information system preferred.
Certificates, Licenses, Registration: -None required CompetencyTo perform the job successfully, an individual should demonstrate the following competencies: |
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