UPS Field Technician - New Orleans Louisiana

Company: Orion Talent
Location: New Orleans, Louisiana
Posted On: 04/14/2024

Position Details:

Title: UPS Field Technician
Location: Mandeville, LA
Shift: 8am - 5pm, Monday - Friday
Compensation: $22/hr + OT (15 OT hours/week expected); $5,000 sign-on bonus; commission eligible after training completed (3-4 months); First year W2 range between $80K - 140K
Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO) - 3 weeks (15 days) prorated; paid holidays; up to 4% 401K match; company vehicle.
Travel: All travel will be driving your Nolan Power truck to client sites. Travel percentage is between 65%-80% travel; mostly local with some overnight travel (1-3 nights per week).

** This is not a sales position. The commission structure is based on the amount work you complete for clients. The more work you complete the more money you make. So, they are looking for driven candidates, ready to work hard, and make good money. Earn 1.5x your hourly rate on Saturdays, 2x on Sundays, and 2.5x on holidays-in addition to commission**

Position Description:
A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for installation, commissioning, maintaining, repairing, and providing emergency support on Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches for Commercial, Telecom, and Industrial systems at customers' sites. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. Discuss with technical support problems related to maintenance or operation of equipment. The best candidate background for this role would be someone with either extensive electronic or electrical background. Essential functions include:
--- Perform initial starts-ups.
--- Provide 24/7 on-call emergency services as required.
--- Work with other team members to complete custom and large installation projects.
--- Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
--- Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
--- Maintain and safeguard company-issued tools and equipment.
--- Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
--- Protect company proprietary information, manuals, and records.
--- Maintain vehicle in safe and operational condition and always maintain current insurance and a valid license.
--- Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
--- Timely and accurate completion of paperwork including Field Service Reports, timecards, and expense reports.
--- Maintain technical documentation for study and/or review.
--- Provide training and guidance to less experienced employees where necessary.
--- Attend product specific training as necessary.
--- Safely clean up electrolyte spills.

Requirements:
--- 3-5 years' experience in an electronic/electrical role in the military.
--- Ability to pass a pre-employment drug screening and comply with company's Drug & Alcohol Policy and Program.
--- Must have a valid driver's license, insurable driving history and ability to operate a motor vehicle following all traffic laws and safe, courteous driving habits.
--- Must be legally eligible to work in the United States without employer sponsorship. More...

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