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Support Engineer, Industrial Water Treatment - Louisville Kentucky
Company: Solenis LLC Location: Louisville, Kentucky
Posted On: 05/05/2025
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit .What You'll DoWe are looking for a Support Engineer to support our business in the following areas: - Kansas City/Topeka, Kansas
- Paducah, Kentucky
- Cape Girardeau, MissouriYou will be supporting our primary customer to ensure treatment chemicals and equipment are used effectively, economically, and safely. You will also assist and work alongside Service Technicians and Account Managers with the design and implementation of treatment programs. Other responsibilities include communicating with sales management on activity within the account.
- Routine service visits and testing as required to ensure safe and effective treatment programs, generate reports after each service visit and distribute as required, maintain inventory record.
- Assists with technical issues at customer sites, brings any issues to the customers attention and work with key account manager to put together a plan for corrective action; ensures the sales account manager is kept informed out outcomes and follow up.
- Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required.
- Assist with data analysis on program performance.What You'll Bring
- Bachelor's Degree in Chemical Engineering or related field
- Must live within 45 minutes of the areas listed aboveor be willing to relocate.
- 2-5 years of experience in boiler water treatment or similar industries
- Ability to occasionally lift and carry 50 pounds.
- Customer focused.Good communication skills both written and oral.Perks!
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