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Analyst, Accounts Receivable - Overland Park Kansas
Company: T-Mobile Location: Overland Park, Kansas
Posted On: 05/03/2024
Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Reporting to the Sr Manager/Manager, Accounts Receivable, the Accounts Receivable Analyst will work within the Order to Cash (OTC) team to initially assist in implementing new areas within the Finance, Procurement & Supply Chain (FP&SC) Magenta Services group to develop continuous operational improvements, procedure documentation, and reports to achieve industry standard methodologies. Applying strong analytical and customer service skills, the Accounts Receivable Analyst will be responsible for: * Meeting OTC targets. * Maximizing cash flow with a clear strategy for leading assigned portfolio of clients and revenue streams. * Working closely with both internal and external partners to proactively identify and resolve issues that may lead to payment performance issues including billing discrepancies, missing credits, and misapplied payments. * Ensuring invoice accuracy by reviewing and confirming that billing data conforms to specifications prescribed by the contract or established business rules. This position may also be responsible and provide support for: * Performing collections related tasks including leading escalations, resolving deductions and disputes, and performing audits. * Performing credit related tasks including resolving any budget and controls related escalations. * Participate in projects in various stages playing the role of an OTC authority. The successful Analyst must be an efficient self-starter with an ability to operate effectively in a fast paced, ever-changing environment. Familiarly with using SAP/ERP, Infosys, and Concentrix preferred.Job Responsibilities: - Portfolio Management: Ownership and management of assigned portfolio of accounts. Establish an effective AR management strategy to increase cash flow and minimize debt by improving and optimizing processes to drive operational excellence. Ensuring timely and accurate billing and collections of the receivable. Document all interactions with internal and external customers for historical reference and potential dispute resolution. Portfolio health is led through review and analysis of account aging.
- Operational Improvements: Maintain accurate customer data, establish effective billing and cash application processes to minimize exceptions. Establish a proactive collection process. Investigate use of technology to automate repetitive tasks or work with offshore partner to transfer those tasks offshore.
- Partnership: Develop strategic partnerships with internal groups to help handle the day to day business processes and escalations.
- Initiatives and Projects: Identify potential improvements in execution designed to ensure the operational health and success of the department and partner with different departments to contribute to implementation. Support AR initiatives and projects.
- Process Documentation: Build and maintain process documentation & workflows and cross-train as backup for other team analysts.
- Reporting & Reconciliation: Apply analysis tools to provide reporting. Reconcile and validate postings and activities performed in production.
- Also responsible for other Duties/Projects as assigned by business management as needed.Education:
- Bachelor's Degree Finance, Accounting, or other related discipline (Required)Work Experience:
- 2+ years of work experience in accounts receivableKnowledge, Skills and Abilities:
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