Director of Client Onboarding - Davenport Iowa

Company: VirtualVocations
Location: Davenport, Iowa
Posted On: 05/04/2025

A company is looking for a Director of Implementation & Client Onboarding.
Key Responsibilities

Develop and implement a client onboarding and implementation strategy aligned with company objectives
Identify and refine client onboarding workflows to enhance efficiency and improve customer experience
Collaborate with cross-functional teams to ensure seamless customer transitions and alignment on goals

Qualifications & Experience

5-7 years in a leadership role managing client onboarding/implementation teams in a B2B SaaS setting
3+ years managing direct reports
Experience designing and implementing scalable client onboarding programs
Strong analytical skills and experience using customer success tools
Experience in stakeholder management More...

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