Current Statistics
1,431,407 Total Jobs 276,467 Jobs Today 17,279 Cities 222,692 Job Seekers 146,724 Resumes |
|
|
|
|
|
|
Checker - Des Moines Iowa
Company: Hy-Vee Food Stores Location: Des Moines, Iowa
Posted On: 04/26/2024
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Checker Department: Grocery FLSA: Non-Exempt General Function: As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment. The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. Core Competencies: -
Partnerships -
Growth mindset -
Results oriented -
Customer focused -
Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: None Primary Duties and Responsibilities: -
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. -
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. -
Makes an effort to learn customers' names and to address them by name whenever possible. -
Assists customers by: -
escorting them to the products they're looking for -
securing products that are out of reach -
loading or unloading heavy items -
making note of and passing along customer suggestions or requests -
performing other tasks in every way possible to enhance the shopping experience. -
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call. -
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. -
Operates cash register accurately and scans product, (where applicable). -
Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts. -
Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed. -
Answers customer questions and concerns and follows-up with appropriate personnel. -
Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets. -
Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps. -
Required to know value, look-up numbers, department numbers, and features of items for which money is received. -
Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested. -
Perceives immediate surroundings for customer needs and problems for store safety and security. -
Communicates clearly and distinctly on the intercom or telephone system. -
Reviews weekly store ad to note price changes and sale items. -
Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance. -
Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable). -
May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer. -
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. -
Maintains strict adherence to department and company guidelines related to personal hygiene and dress. -
Adheres to company policies and individual store guidelines. -
Reports to work when scheduled and on time. Secondary Duties and Responsibilities: -
Assists store management as required (i.e., store displays, decorations for special promotion/events). -
Knows code dates on perishable items and can explain to customers. -
Changes register tape and ribbons as necessary. -
Assists in other areas of store as needed. -
Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: -
Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. -
Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. -
Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing. Education and Experience: No education or experience requirements. Physical Requirements: |
|
|
|
|
|
|