Customer Service Call Center Agent - Indianapolis Indiana

Company: Incubation Systems Private Limited
Location: Indianapolis, Indiana
Posted On: 05/14/2024

* *Customer Service Call Center Agent** *Location- Indianapolis, IN 46241** *Duration- 3 to 4 months (Can be Contract to Hire)**JOB DESCRIPTION:**Purpose of role:*Executes Transactions as per prescribed timelines and follows all predefined procedures with the objective to meet SLA targets for the specific process within guidelines, policies and norms of Infosys.*Minimum Experience- *1+ years of experience*Area of Responsibility** SLA Compliance* Process Compliance* Customer Interaction* Customer Service, soft skills* Flair to customer support/ customer care* Knowledge management* Basic troubleshooting skills* Knowledge on operating systems* Basic computer tools/ application of knowledge* Basic knowledge on printers, PCs, Laptops, etc.Job Types: Full-time, ContractPay: $17.00 per hourShift:* 8 hour shiftWeekly day range:* Monday to FridayWork setting:* In-personExperience:* Excel: 1 year (Preferred)* Call center: 2 years (Preferred)Work Location: In personby Jobble More...

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