|
Graduate Program Coordinator (Records Services Representative) - Indianapolis Indiana
Company: Indiana University Location: Indianapolis, Indiana
Posted On: 05/09/2024
DepartmentCHEMISTRY (IN-CHEM-IUINA)Department InformationIUPUI School of Science is a vital part of Indiana's life, health, and technology industries and allows for unparalleled research and collaboration. We are home to 9 departments and programs representing many different aspects of the science world. Our faculty and staff are committed to excellence in teaching, research, and service.Our faculty engage in cutting-edge research in a wide variety of fields, including biochemistry and molecular biology, clinical psychology, forensic science, pure and applied math, and more.We pride ourselves on our interdisciplinary approach, extensive undergraduate research opportunities, professional school placements, and service to our students. Our graduates are the life blood of an economy that needs innovative thinkers, contributing team members and eager learners. Committed to having real impact in their work and community, our graduates emerge from the School of Science as well-rounded scientists whose experiences have prepared them to solve the problems of the future.Job SummaryDepartment-Specific Responsibilities - Performs graduate program administration and record keeping such as: graduate program recruiting, admissions, and matriculation.
- Manages chemistry department nonemployee travel.
- Coordinates department seminars and events.
- Performs other administrative support and general contribution to the chemistry department.General Responsibilities
- Interprets and explains a wide range of university and governmental policies and procedures involving official records and/or student loans to students, faculty, parents, and the general public.
- Processes and maintains official records; answers specific questions regarding records; ensures that records are accurate and complete; and investigates and resolves any questions or discrepancies.
- May process, approve, and issue short term loans and/or official documents including transcripts, student loan deferments, and insurance forms after determining student eligibility.
- Responds to requests for information; determines appropriateness of release of information under well established university and federal policies; transmits information, if appropriate.
- Distributes and collects forms from walk-in clients; sets up staff appointments, if needed.
- Monitors any changes to student files; updates as new information is received. Develops and maintains files and databases.
- Responds to student inquiries regarding status of account. Provides technical direction to part-time student staff.
- May certify completion of degree requirements. QualificationsCombinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATIONRequired
- High school diploma or equivalent (such as HSED or GED). WORK EXPERIENCERequired
- 2 years in customer service, higher education, or related field. SKILLSRequired
- Proficient communication skills.
- Maintains a high degree of professionalism.
- Demonstrated time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast paced, dynamic environment.
- Highly thorough and dependable.
- Demonstrated ability to maintain confidential information.
- Friendly and service-oriented.Working Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.Work LocationThe IU Indianapolis campus is located near downtown Indianapolis, a city that uniquely combines the cultural amenities of urban life with the residential qualities of smaller communities and is highly affordable. As the major center for industry and government within the state, Indianapolis has a wide variety of research and training sites.Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
|
|