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Field Service Engineer - Indianapolis Indiana
Company: Bruker Location: Indianapolis, Indiana
Posted On: 05/04/2024
Field Service Engineer Job Locations US-OH - US-IN - US-KY - US-TN ID 2024-15881 # of Openings 1 Job Function Service & Support Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, to accelerate time-to-market, and to support industries in successfully enhancing quality of life. We have been driving innovation in analytical instrumentation for over 60 years now. Today, more than 7,500 employees distributed across 90 locations around the world continue to delight our customers with innovative solutions. Bruker Nano, one of Bruker's four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy. As a Field Service Engineer, you perform the installation, inspection, repair and maintenance of the Bruker S8 Tiger, S8 Lion, S8 Dragon, S2 Ranger, S2 Puma, S2 Kodiak, and other legacy XRF Spectrometers. Responsibilities Install analytical x-ray equipment - Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and make necessary adjustments and alignments
- Perform preventive maintenance according to written preventative maintenance procedures
- Prepare and submits reports covering all job activities with accuracy and detail
- Participate in on-the-job training of field service personnel when required
- Suggest methods to offer improvement to equipment performance and functionality
- Between assignments be available during normal working hours for immediate response to reassignment and telephone support
- Remain in contact with assigned customers to ensure that there are no unreported problems
- Promote and maintain service contracts in assigned region
- Keep up-to-date on new product and product changes within his/her required sphere of activity to increase own capabilities and skills
- Conduct all field assignments according to service department procedures
- Perform other tasks as assigned by manager or supervisor
- Travel to customer locations 75% or higher
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