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Call Center Representative - French Bilingual - Columbus Indiana
Location: Columbus, Indiana
Posted On: 05/04/2024
Customer Service Representative - CSR - Call Center Representative - Bilingual FRENCH
Description:
Responsibilities for Bilingual Customer Service Call Center Representative include but are not limited to the following:
- Confer with customers by telephone in French to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Refer unresolved customer grievances to designated departments for further investigation
- Review insurance policy terms to determine whether a particular loss is covered by insurance
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods
Bilingual Customer Service Call Center Representative candidates must meet the following requirements for consideration:
- Associates Degree preferred
- Proficient skills in MS Excel and Word
- Typing score of 40 wpm with accuracy
This is a temporary-to-hire opportunity.
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Click on Apply Now to be considered for this Customer Service Representative - Call Center job in Columbus, IN Equal Opportunity Employer Minorities/Women/Veterans/Disabled
If you meet ALL the listed criteria, click APPLY NOW or call us today!
(812)-372-2722 More...
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