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Patient Services Representative for Float Pool - Urbana Illinois
Company: Carle Health Location: Urbana, Illinois
Posted On: 05/03/2024
Position Summary: The Float Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. As a member of the Float team, you must enjoy learning and supporting multiple departments within the organization, be able to work independently and have reliable transportation. Qualifications: EDUCATIONAL REQUIREMENTS Associate's Degree in Related Field or Experience in Lieu of Education - Three (3) years of experience in an office/customer service environment is an acceptable substitution for Associate's Degree. CERTIFICATION & LICENSURE REQUIREMENTS Successful completion of medical terminology course within one (1) year of start date in position. EXPERIENCE REQUIREMENTS Previous public contact position, basic computer skills, and experience using fax machine, copier and other general office equipment. ADDITIONAL REQUIREMENTS Successful completion of medical terminology course within 1 year of hire. Reliable transportation SKILLS AND KNOWLEDGE Strong communication skills; observes high standard of confidentiality; multiple tasks concurrently; memory for details; ability to prioritize and complete tasks under stressful conditions with interruptions; ability to accept and implement change and function in instances where decisions are not always apparent. Essential Functions: |
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