Customer Support Engineer I - Duluth Georgia

Company: Honeywell
Location: Duluth, Georgia
Posted On: 05/18/2024

Join a team recognized for leadership, innovation and diversityThe future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn't just about developing cool things. That's why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?
As a Field Service Engineer I here at Honeywell, you will have the opportunity to provide technical support and service to our customers in the field. You will be responsible for troubleshooting and resolving technical issues, conducting equipment installations and repairs, and ensuring customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and you'll work out of our designated field service location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
Key Responsabilities
--- Troubleshoot and resolve technical issues for our customers
--- Conduct equipment installations and repairs
--- Provide technical support and service to customers in the field
--- Collaborate with cross-functional teams to ensure customer satisfaction
--- Maintain accurate records of service activities and documentation -
YOU MUST HAVE
--- Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
--- Minimum of 2 years of proven experience in field service engineering or a related role
--- Strong technical knowledge and expertise in relevant technologies
--- Excellent problem-solving and troubleshooting skills
--- Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholdersWE VALUE
--- Continuous learning mindset and willingness to stay updated with industry advancements
--- Results-oriented approach and ability to drive projects to successful completion
--- Strong customer focus and ability to build and maintain relationships
BENEFITS
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.Additional Information

JOB ID: HRD228818Category: Customer ExperienceLocation: 3079 Premiere Pkwy Ste 100,Duluth,Georgia,30097,United StatesNonexemptGlobal (ALL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. More...

    

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