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Quality Assurance Assistant - Dalton Georgia
Company: Big Rig Lending LLC Location: Dalton, Georgia
Posted On: 04/23/2024
Big Rig Lending, LLC is an online marketplace lender specializing in commercial vehicle lending with nationwide coverage. Ideal candidates will have experience in administration, compliance, audit, or quality control researching state specific requirements in line with our Corporate Purpose and Guiding Principles in an innovative, inside sales environment. This is an in person, on-site position in Dalton, GA.JOB RESPONSIBILITIES - Verify Pre-Approval documentation and complete the Pre-Approval package for the Underwriter. Consult with the Compliance Manager as necessary.
- Verify Loan Closing documentation for accuracy and completeness. Build loans, verbally close loans and upload completed documents.
- Present any deficiencies in documentation or process to the Sales team member for correction.
- Complete audit of calls at multiple stages of loan process.
- Audit active files on a monthly basis.
- Maintain strict compliance with all laws and requirements. Determine operational compliance with regulations or standards.
- Complete customer files accurately.
- Contact respective agencies by telephone, email and/or mail to solicit information.
- Assist with title audits and disposition of titles.
JOB REQUIREMENTS - Attention To Detail and Exceptional Prioritizing and Organizational Skills
- 2-3 years prior compliance, banking, mortgage, consumer and/or commercial financials services, administrative quality control or similar experience.
- Proficient and professional verbal and written communication skills
- Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems
- Ability to interact effectively primarily over the telephone and through email
- Strong interpersonal, active listening, critical thinking, and analytical skills
- Bilingual in Spanish/English preferred but not required
PAY - $16 per hour; increase to $17 per hour after successfully completing introductory training period. BENEFITS |
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