Director KYC Modernization Execution Sr Group Manager - Jacksonville Florida

Company: citi private bank
Location: Jacksonville, Florida
Posted On: 03/25/2026

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The KYC Operations Senior Group Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Controls team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities: Lead AML KYC transformation programs that improve controls, client experience and operational productivity Manage critical project activities, inter-dependencies, risk components, progress communication, coordination, and collaboration across teams / KYC commitments Develop, manage, and continuously optimize productivity strategies in accordance with global standards and partner with business and Compliance to ensure throughput is accurately reflected Work with global operational teams to set productivity targets at a global, regional, hub, satellite, team lead and individual level Adapt to changes in KYC client population, regulatory commitments, internal compliance commitments, etc., as appropriate Lead impact analysis assessment sessions related to technology change requirements, operational procedures and processes, Citi external clients, Business Risk and Controls, etc. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 15 years of experience Experience in people management Strong thought leadership capabilities Education: Bachelors degree/University degree or equivalent experience Masters degree preferred More...

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