Client Relationship Executive - Tampa Florida

Company: Resident Interface
Location: Tampa, Florida
Posted On: 05/13/2024

SUMMARY: Client Relationship Executives are responsible for nurturing and managing relationships with our existing clients and developing new business from those clients. The Client Relationship Executive is responsible for achieving a set amount of conversations daily that result in driving placements/business into Hunter Warfield. The phone calls would include, but are not limited to, onboarding new clients that have been contracted by our sales team, business reviews, setting expectations, analysis of current accounts through reporting, and covering current industry topics. This position relies heavily on developing strong client relationships by creating engaging client experiences, both on a personal and professional level, and meeting monthly goals to ensure continued business.This role may be filled at a Senior level, depending on experience.PRIMARY RESPONSIBILITIES:Build and maintain clients trust while creating a strong relationship with key stakeholders of an organization, including corporate and regional contacts.Perform and present regular business reviews with current clients.Uphold Hunter Warfields industry reputation when speaking with clients.Establish and maintain good working relationships with internal departments.Utilize a client relationship management (CRM) tool to manage and monitor workload as well as accurately record all correspondence.Discuss and correct issues with existing clients.Facilitate trainings.Make 50-60 calls daily to existing clients resulting in progressive conversations.QUALIFICATIONS:3+ years of inbound/outbound phone sales experience, account manager or relevant role.Excellent active listening, rapport building and presentation abilities.Self-motivated and has ability to manage and prioritize multiple tasks.Highly organized with attention to detail.Open to feedback and coaching with a desire to grow professionally.Thorough knowledge of Outlook and a general knowledge of Excel,Word, and PowerPoint.Experience in Microsoft Dynamics CRM a plus.EDUCATION and/or EXPERIENCE:Bachelors degree.WORK HOURS:Minimum of Forty (40) hours per week. Actual daily hours will be assigned by senior management and will normally be between 8:00 A.M. and 5:00 P.M. Additional hours as needed for training, meetings, and special projects or to meet deadlines and commitments. Some travel may be required.Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.by Jobble More...

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