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Pharmacy Technician - Fort Lauderdale Florida
Company: CAN Community Health Location: Fort Lauderdale, Florida
Posted On: 05/05/2024
Description: CAN Community Health, one of the nation's largest providers of HIV Services, has an exciting opportunity for an Pharmacy Technician for our pharmacy department located Plantation, FL. We are looking for someone who is passionate about serving the needs of individuals impacted by HIV and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award. CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer. Hourly Rate: $20.00 or higher based on education level and experience. You can find out more about us by visiting our website at . Apply Today! Qualifications: Has a High School Diploma or GED and completion of a board-approved pharmacy technician-training program with at least 2 years of experience in a medical insurance/billing/customer service environment. Holds a valid Florida Pharmacy Technician License and is in good standings with the Florida Board of Pharmacy and all other held licenses are in good standing. Advanced skill in Microsoft Office Suite with emphasis in Excel and Access preferred and data entry. Able to learn new software with ease. Must have strong commitment and focus to customer service, excellent verbal and written communication skills, teamwork orientation, organized and able to manage competing priorities, good judgment, resourcefulness in problem solving, and able to take and follow through with delegated tasks and accountability. Additional Preferred Qualifications and Certifications: Telephonic Customer Service Rep, Medical or Durable Medical Equipment (DME)Biller, Experience with contacting medical insurance companies, verifying benefits/coverage and facilitating/managing the prior authorization process in a specialty or infusion pharmacy. Bilingual - Spanish and English. Position Summary: The Pharmacy Technician is responsible for responding to inbound and outbound calls to customers while ensuring a high level of customer service and maximizing productivity. Direct in-person and phone-based customer interaction to answer and resolve a wide variety of inquiries. Answer questions related to pharmacy services, delivery inquiries, complete refill calls and pharmacy assistance calls. Interacts with a company's customers to provide them with information to address inquiries regarding products and services and timeliness of receipt of goods and services. In addition, they deal with and help resolve any customer complaints. Receive and process new pharmacy referrals, verify insurance coverage, facilitate prior authorization requests, accurately transcribing prescriptions, generating reports that follow the cycle fill calendar to send and follow-up with refill requests via escribe, facsimile or by phone, coordinating delivery and serve as the first point of contact for service-related inquiries and associated needs. This includes supporting pharmacological services by editing fill list verification including insurance information, last fill date, billing, toting, aligning (short fill) patient's medications by following the cycle fill calendar, and updating patient information when necessary. Coordinates the initiation of care with patient/caregiver, referral source, and other providers of care. The Pharmacy Technician enters patient information into the patient record accurately and completely and maintains all patient records according to HIPAA privacy and security regulations. This is a non-exempt position that reports directly to the Pharmacy Manager. In the absence of the Pharmacy Manager, this position will report to the Director of Operations. Knowledge, Skills, and Abilities |
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