Senior Sales Manager Client Management (Pooled Accounts) - Jacksonville Florida

Company: Fis Global
Location: Jacksonville, Florida
Posted On: 05/03/2024

Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor's DegreeTravel Percentage :10 - 15%Job DescriptionJob DescriptionAre you ready to unleash your full potential? Were looking for people who are passionate about payments to chart Worldpays path to being the largest and most-loved payments company in the world.About the teamThe Pooled Accounts team collectively manages Global, Enterprise merchants within North America, across all verticals/industries to bring Worldpays global payments proposition to life. The leader of the team has P&L responsibility the P&L of -2,000 Enterprise accounts that are below revenue thresholds to have a dedicated relationship manager, but have large, global expansion opportunity to grow. The team of account managers and associates share responsibilities to manage the client accounts while identifying new commercial opportunities and initiatives to expand their P&L. The exposure within the organization presents large opportunities to drive meaningful growth to Worldpay through increased client engagement, process improvement, and colleague connectivity while solving key cross-functional challenges.What you will be doingProvides people leadership for planning, coaching, recruiting, performance development and mentoring.Monitors team and individual performance, works with employees to implement goals, document progress, and work with Human Resources on employee related issues.Participates in establishing financial goals, objectives and measurements to meet growth targets.Responsible for P&L management to minimize client attrition while capturing additional share-of-wallet of accounts through cross-sales collaboration.Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.Identifies and implements key process changes to facilitate stronger customer experience and seamless colleague communication channels within WorldpayMonitors client survey results to ensure positive client relationships and satisfaction and responds to any negative criticism.Ensures development and maintenance of long-term relationships with client base.Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.Instills a belief in the company's vision, mission and goals to establish Worldpay as a payments expert and leader in the industry.What you bring:Bachelors degree or the equivalent combination of education, training, or work experience.Requires strong management, organizational, team building, coaching and mentoring skillsRequires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presenceIn-depth knowledge of Worldpay and/or payments industryGeneral knowledge of financial and/or payment solutions technology including systems, applications and banking practicesRequires strong negotiation and communication skills, both written and verbalSkill in productivity, planning and workload managementAnalytical skills are required to determine client business needs and requirementsRequires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and publicAbility to identify, address and resolve employee related issuesMinimal travel is requiredWhat we offer you:Training across Worldpay solutionsA modern, international work environment and a dedicated and motivated teamA competitive salary and benefitsA variety of career development tools, resources and opportunitiesThe chance to work on some of the most challenging, relevant issues in financial services & technologyTime to support charities and give back in your communityA work environment built on collaboration, flexibility and respectPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepassby Jobble More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.