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Director, Bank Agile Product Management - Payments Enablement - Tampa Florida
Company: USAA Location: Tampa, Florida
Posted On: 05/03/2024
Why USAA?Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityWe are currently seeking a talented Director, Agile Product Manager (APM) - Payments Enablement to lead a product team of 4-5 individuals. The APM is responsible for leading and delivering the deposit holds strategy, facilitating risk management/mitigation activities across payments product teams, and will work to establish a centralized payment limits governance structure.Successful candidates will use prior experience delivering products in an agile environment, managing governance processes, and familiarity with funds availability strategies, regulatory environment, and risk management practices.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.What you'll do: - Leads an agile team(s) assigned to developing solutions for implementing the Bank's business objectives aligned to the department and company strategy.
- Responsible for crafting and implementing policies and processes for delivering agile methodologies that will meet business results and are aligned to strategic business objectives and required outcomes. Accountable for Team-of-Teams level Objectives and Key Results (OKRs), as well as team-level OKRs; empowers teams within the Bank to deliver business outcomes against their OKRs.
- Manages project assignments and prioritization of work for Agile teams. Oversees deliverables to ensure they are progressing in a timely manner and are aligned to objectives. Makes data driven decisions as needed related to funding and resource allocation.
- Leads positive team dynamics, encourages collaboration and drives achievement of goals and OKRs. Ensure assigned Bank projects are completed within financial regulatory and compliance policies and that risk issues identified are mitigated as required.
- Applies expert knowledge and removes escalated impediments to the team's success and assists in conflict resolution, issue and dependency management.
- Coordinates, coaches, supports and guide leaders and teams in Agile principles, values and practices.
- Maintains stakeholders informed of project status to include Senior Leaders. Builds consensus with alliances across the organization.
- Assesses, uses, and partners with external resources and partners to meet agreed upon expectations.
- Shares information about the portfolio's output and direction with other Team of Team Leads and collaborators to ensure alignment across the organization.
- Builds and is responsible for a team dedicated to excellence through recruiting, developing, retaining, coaching, guiding, performance management and managerial activities.
- Has full management responsibility for some members of the Agile team, e.g., Product Owner from their own business area, including responsibilities for hiring, firing, development and providing input on compensation decisions.What you have:
- Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8+ years' experience in product development, process improvement, project delivery, or business/requirements analysis to include 2+ years of that experience within a financial services organization.
- 3+ years of direct team leadership experience or leading large matrixed, cross-functional teams.
- Experience in marketing, strategy, digital, process, or user experience design within a financial organization.
- Agile Scrum best practices and experienced being a product owner for a scrum team
- Knowledge and experience of multiple technical software delivery methodologies such as Agile, and SAFe.
- Experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
- Experience in analyzing business requirements to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.
- Comprehensive experience in applicable banking regulatory and compliance policies.What sets you apart:
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