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Veterans Preferred - Customer Service Representative - Oldsmar Florida
Company: US11345-AIRGAS Airgas USA, LLC Location: Oldsmar, Florida
Posted On: 05/03/2024
Military Veterans are Encouraged to Apply. -R10037306 Customer Service Representative (Open) Location: Oldsmar, FL (Calgaz) - Industrial spec gas How will you CONTRIBUTE and GROW? The Customer Service Representative will provide product knowledge and account support to customers, internal and external, in a courteous and proactive manner. - Read and understand procedures and instructions on customer service processes.
- Answer calls promptly and courteously.
- Respond to customer inquiries in a timely and professional manner.
- Enter customer orders into the current order management system (SAP) on a daily basis.
- Knowledge of products and technical information.
- Knowledge of alternate products based on cost, availability, and customer requirements.
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
- Manage assigned distributor accounts.
- Monitor scheduled ship dates to ensure timely delivery to customers.
- Follow all safety protocols.
- Run ZOTCM report daily.
- Knowledge of google docs, sheets, and google meet.
- Good understanding of SAP.
- Must be able to multitask efficiently.
- Excellent communication skills.
- Must be able to pay close attention to details.
- Other job duties as assigned.
________________________ Are you a MATCH? |
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