Customer Service Coordinator - $15/hr - M-F 12:30-9:30pm - - Tampa Florida

Company: Larjar, Inc.
Location: Tampa, Florida
Posted On: 05/03/2024

Customer Service Coordinator:Starting pay rate is $15.00 per hour17 Years and Growing Strong - Come Join the Team!!Monday through Friday scheduleDiverse, Inclusive and Positive work environmentGrowth and Development OpportunitiesCasual Dress Code - Yes, that includes Jeans!Fun Committee (quarterly workplace events)Cloud Room - your place to relax and unwind during breaksComprehensive Benefit PackagePaid Time Off (no waiting period to start accruing) - earned on an accrual basis (4.62 hours per paycheck)**Additional Pay for anyone Fully Bilingual in English AND SpanishJob Type: Full-time Customer Service Coordinator (NO SALES!) **Please Note - This is an in-office position at our Tampa Location (33634). This is NOT a remote positionStarting pay rate is $15.00 per hourSchedule: 12:30pm to approximately 9:30pm (or later - dependent on business needs)Training Schedule: first 3 weeks (paid training) will be from 9am-approximately 5pm (dependent on business needs)Job Summary: ProCare is the largest privately held Worker's Compensation transportation and language services provider. Our Customer Service team assists our client companies in their efforts to efficiently arrange transportation to medical appointments, pharmacy stops, etc... and, also provide language support in over 200 languages through both our bi-lingual Customer Service center and through contract interpreters.The Customer Service Coordinator is a ProCare entry level position, needing at least 1-3 years of customer service experience to be successful. This position will report to the supervisor and team lead of the assigned department:(Starting pay rate: $15.00 per hour):Responsibilites:Managing inbound and outbound calls (approx. 70% of job duties - depending on business needs)Collaborating with clients, patients, drivers and translatorsBeing a Team PlayerAbility/Willingness to cross train in other departmentsMeeting production expectationsArrive on time on a daily basisQualifications/Skills:Ability to speak/read/write in English and SpanishAbility to work independentlyCritical Thinking and Organizational SkillsAlpha/Numeric Data EntryCustomer service experienceExperience with ACD telephone linesProficient in Microsoft Office applications**Additional Pay for anyone Fully Bilingual in English AND SpanishBenefits:Company subsidized Medical PlanDental, VisionLife/Disability Insurance options401(k)Welfare BenefitsPaid Time Off (no waiting period) - earned on an accrual basis (4.62 hours per paycheck)6 Paid Holidays (no waiting period)Employee Assistance/Discount ProgramThe above are not intended to be an all-inclusive list of the duties, responsibilities and requirements of the job described. Rather, they are intended only to describe the general nature of the job.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.EEO/DFWPSchedule: 12:30pm to approximately 9:30pm (or later - dependent on business needs)Training Schedule (Paid): first 3 weeks (paid training) will be from 9am-approximately 5pm (dependent on business needs)Compensation details: 15-15 Hourly WagePIfc3bff1ca363-25660-33960493 More...

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