EUC support engineer - Miramar Florida

Company: Diverse Lynx
Location: Miramar, Florida
Posted On: 04/26/2024

Job Title: EUC support engineer
Location: Miramar, FL
Duration: Full-time only

Job Description: Job Title EUC support engineer Skill Communication Skill Type Helpdesk Minimum Experience 2 - 4 Years Must Have
Technical/Functional Skills

End user support experience, desktop management, SCCM, IGEL , UMS
, ITIL
Experience Required 2-5 years
Roles & Responsibilities --- Displaying world class customer focused IT support,
developing, and maintaining relationships within the
business, at all levels. Communication both technically
and non-technical is key.
--- Perform daily checks on all open issues and own to
closure thus ensuring Service Level Agreement (SLA)
and Operational Level Agreement (OLA) compliance
--- Independently resolves complex, break-fix issues;
troubleshoot user problems at the desktop or provides
phone support to diagnosis remote customer issues

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. More...

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