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Staff Software Engineer, Platform and Infrastructure - Washington DC
Company: Newfront Insurance Services, LLC
Location: Washington, DC
Posted On: 05/07/2025
Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized - until now.Newfront is building the modern insurance experience.We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter.Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA ; we believe people matter most.Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.The Staff Engineer of Platform and Infrastructure is a salaried, exempt and full-time role and will be reporting to the Director of Engineering. This is a US Hybrid/Remote role, with the option to work from any of Newfront's offices. #LI-Remote.The Platform and Infrastructure team is the core engineering organization sitting at the center of all engineering teams of Newfront. Its mission is to build a world class platform to serve shared engineering abstractions across different teams and empower other engineers at Newfront to build better. It is a high-impact org and owns multiple domains such as: - Cloud Infrastructure on AWS (EKS, RDS, SNS, SQS, Lambda, S3, etc.).
- Kubernetes Cluster / Helm Chart Management.
- CI/CD pipelines.
- Full observability stack including logging, alerting, monitoring, and on-call management tools.
- Developer productivity tools.
- Authentication and authorization systems.
- Shared platform services such as notifications, search, user management, files storage, etc.
- AI / LLM infrastructure and platform to supercharge engineers to build AI / LLM based applications.What You'll Be Responsible For:
- Be a technical leader and owner of Platform and Infrastructure Team, working through ambiguity, concept validation and implementing a best-in-class solution.
- Identify areas of improvement and drive foundation opportunities for the whole organization to improve Newfront's infrastructure and overall engineering practice.
- Work across the organization to influence and improve the technical excellence of the whole organization.
- Maintain, optimize and scale cloud infrastructure, including Kubernetes clusters, for performance and cost-effectiveness.
- Manage and improve CI/CD pipelines to ensure efficient and reliable software delivery.
- Enhance monitoring and alerting practices to proactively identify and resolve infrastructure issues.
- Improve developer efficiency by automating processes and tasks using scripts and infrastructure as code tools.
- Lead design and implementation to improve shared services common abstractions, such as authentication, authorization, search, and notification services, to enhance security, developer productivity and user experience.
- Lead AI/LLM infrastructure to drive AI/LLM applications.
- Lead operations to ensure smooth running of applications and systems at Newfront.
- Collaborate with cross-functional design, product, and data science teams to design and deliver high-quality products and influence outcomes.
- Follow data-driven approaches to iterate product features.
- Help build out the team and cultivate innovation and growth by driving cross-collaboration and execution of projects across multiple teams.
- Mentor other engineers across the organization with best practices and be a player/coach of our high-performance team to ensure code quality, commitment to craft and operational excellence.
- Expert on industry technology trends in the relevant domain. Be bold on learning and adopting new technologies that benefit multiple teams. Being the thought leader for all teams.Qualifications:
- BS, MS or PhD in computer science or related field, or equivalent work experience.
- 10+ years of experience in software development at scale.
- Strong Experience building, leading, and architecting large systems at enterprise.
- Strong programming and data engineering in one or more backend server languages (Java/Python/Ruby/Go/TypeScript/etc.).
- Experience with web development best practices such as container, docker, continuous integration and continuous deployment.
- Proficiency with RDBMS such as MySQL/PostgreSQL.
- Ability to effectively communicate with non-technical stakeholders. Skilled at communicating with executives and with funneling information throughout engineering.
- Ability to take a thoughtful, pragmatic, and efficient approach to problem-solving.
- A track record of leading engineering project teams and working with cross-functional partners to deliver technical solutions that achieve team and organizational goals.
- Passion to up-level yourself and those around you through curiosity, mentorship, and fostering a collaborative and inclusive team environment.
- Strong background in infrastructure as code and tools like Terraform, cloud platforms, preferably AWS, cloud-native technologies such as Kubernetes and Docker Awareness, CI/CD pipelines and familiarity with tools like CircleCI, or GitHub Actions.
- Strong experience in communication and leadership skills to drive results with a medium to large team.Preferred Knowledge, Skills, and Abilities:
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