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After Hours Systems Administrator - Washington DC
Company: Disability Solutions Location: Washington, DC
Posted On: 05/04/2024
Job Description The Opportunity: Join BAE Systems' Intelligence and Security Sector and be part of a diverse and enthusiastic team who supports the U.S Navy's Strategic System Program (SSP). We are searching for an After Hours System Administrator to support the customer's IT Operations.The Role: As After Hours Systems Administrator support on the Run Team primary responsibilities include providing Tier-2 support to the United Kingdom and Backup services. The ideal candidate must possess a commitment to exceptional customer service and teamwork. You will: - Manage Backup exec software and other functions according to policies and procedures
- Provide Tier-2 level support to the United Kingdom (UK) services
- Perform troubleshooting to isolate and diagnose common hardware and / or software related issues to include all services used by the United Kingdom
- Assist in the creation of processes and procedures for IT operations backup service area
- Contribute to the planning, implementation and completion of multiple projects and tasks
- Manage the configuration, maintenance and deployment of all Backup Servers
- Communicate progress, status, completion timelines and requirements to team members and leadership
- Perform user account processing to include in process, out process and code changes
- Perform file restoration services as needed
- Perform online technical manual updates as needed
- Server patching on unclassified and classified systems
- Client patching on classified systems
- Manning classified spaces as needed
- Monthly server reboots after patching to include problem resolution and return to services for systems affected by patching
- Some ad hoc weekend (Sunday evening) work to support patching and server reboots
- Other IT Operations support tasks as assignedWho You Are:
- You are eager to work in a DoD environment supporting the customer's mission
- You love learning how to use new tools and technologies
- You have a high degree of personal drive, initiative and the ability to drive change Required Education, Experience, & Skills BAE has found that success in this position requires:
- Bachelor's degree, preferred however will consider an Associate's and at least two years of related/relevant work experience or High School Diploma and at least four years of related/relevant work experience.
- Full-time on-site at the Washington Navy Yard
- A DoD 8570 specified IAT II certification
- OR a SECNAV Qualifying Degree AND a DoD 8570 specified IAT II certification within 6 months of start
- Ability to obtain and maintain a common Access Card (CAC), badge access to the customer's facility, and a network account in good standing on the customer's network.
- Excellent problem solving abilities
- Ability to effectively troubleshoot issues with Windows Server, Active Directory, and other IT systems
- Experience with Windows Servers
- Active Directory knowledge
- VMWare knowledge
- Experience with DISA STIGs
- Ability to establish and maintain effective working relationships with partners and government officialsPreferred Education, Experience, & Skills Additional education, experience, and skills that will further contribute to your success include:
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