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Practice Group Manager (Architecture) - Residential and Hospitality Sector - Washington DC
Company: IBI Group Location: Washington, DC
Posted On: 04/25/2024
Company Description Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Job Description Arcadis is seeking a Living (Hospitality and Residential) Practice Group Manager (PGM) for the Architecture and Urbanism (A&U) division of the Global Business Area Places. The PGM reports to Business Area Director . This position can be located in an A&U office in US East, ideally Miami, DC, NYC, Atlanta, Boston or Raleigh. As the PGM for Living East, you will profitably grow the respective practice unit presence in line with GAU Division strategy and financial targets, with a focus on operational efficiency and workforce optimization. Role accountabilities: Implement the GAU Division strategy: - Lead ultimate accountability for performance (utilization, billability, contribution, debtors etc), service quality delivery within the practice group; develop and oversee the implementation of the strategy to ensure service quality delivery, service excellence and profitable growth within the practice group, to support the delivery of the line of business objectives
- Lead, motivate and develop a diverse team of senior specialists by recruiting, setting objectives and reviewing performance to ensure staff are developed, driven and have the necessary skills to deliver the program objectives.
- Develop and implement the business plan and ensure the team understands it, and the role that they play in its achievement, through the development of the appropriate culture and the provision of context and clarity.
- Lead the identification and targeting of clients through the delivery of service excellence to deliver growth in organic revenue in the practice group Build strong relationships and create successful teams
- Develop enduring relationships with clients to understand their business needs and ensure client satisfaction to improve retention and deliver organic revenue growth.
- Coach and mentor studio managers and service managers to ensure all projects are set up for success and appropriate governance is adhered to, with the goal of improved client satisfaction.
- Direct the identification of talent in the practice group in both technical capability and sales and promote career development by directing individuals who are identified, to the appropriate development programs.
- Direct decisions on resource utilization within the practice group and maintain the integrity of the unit composition and pyramid management structure to enable resource optimization.
- Direct the identification and management of risk in service delivery and ensure compliance with governance processes in the practice group to lead to service excellence and client satisfaction.
- Maintain an in-depth and up-to-date understanding of the practice group's clients and the market to identify key trends and emerging opportunities.
- Develop relationships throughout Arcadis to foster cooperation and to maximize opportunities to cross-sell within the organization. Qualifications
Preferred Qualifications: |
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