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Technical Solutions Partner - Glastonbury Connecticut
Company: Presidio Location: Glastonbury, Connecticut
Posted On: 04/25/2024
Description SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen. WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. THE ROLE: Technical Solutions Partner Job Summary: As the Technical Solutions Partner, you will deliver large new transformational engagements and grow our existing footprint at existing large customers; we are looking for technical solution partners who will partner with both the delivery teams and the customer's organization to drive success for both customers and Presidio. Travel Requirements: You will be expected to travel up to 25% in this role. It will be based in the East or Central time zones. Job Responsibilities: - Lead multiple technical engagements for a small set of named customers across cloud strategy and migrations, IT transformation, and modernization initiatives.
- Own technical delivery (end-to-end) responsibilities that include achieving and continuously improving the quality and time-to-market metrics.
- Primary ownership of customer satisfaction for named customer engagements.
- Manage product requirements, technical considerations, and decisions to deliver the desired customer outcome.
- Invest time to understand the customer's long and short-term business goals and align Presidio's priorities to deliver both tactical wins and lay the foundation for longer-term success for both the customer and Presidio.
- Lead and deliver workshops for cloud initiatives.
- Lead and deliver technology strategy sessions for customers with an ability to engage C-level leaders, architects, business stakeholders, and customers' engineering teams.
- Proactively ensure that technology decisions, investments, and capabilities map to business outcomes.
- Proactively seek opportunities to translate business requirements to technical requirements and vice versa.
- When required, take primary ownership of engagements in challenging situations and work with customer and internal stakeholders to bring the engagement towards success.
- Invest time in understanding customers' organizational culture and align Presidio's delivery teams and processes towards the fastest path to success.
- Quickly assimilate into the client team, project team, and culture, becoming a valuable contributor.
- Experience prioritizing competing demands from stakeholders with the ability to resolve conflicts.
- Build relationships with customer stakeholders across all levels, including leadership, business, and technical stakeholders, and identify potential opportunities.
- Partner with stakeholders and customers across the organization to communicate the product vision, strategy, features, prioritization, progress, and needs.
- Perform research to understand the latest market and business changes and determine the potential impact on current strategy and requirements, sharing any pertinent findings with the customer.
Required Skills: - Experience in consultative delivery of large-scale business & technology transformation programs, working directly with senior client leaders.
- Consulting firm experience
- Experience in applying proven consulting methodologies to assess a client's current state, design a target state, conduct a gap analysis, and define a roadmap to get from the current state to the target state across people, processes, and technology.
- Desire to build business capability canvases, or equivalent, and map business outcomes to technology capabilities and cloud investments.
- Desire to build business cases, with a preference for cloud business cases as part of a client's cloud journey or digital transformation.
- Strong experience and passion for designing/implementing at least one of the following domains:
- Multi-modal cloud operating models
- Cloud centers of excellence
- Enterprise architecture functions
- FinOps capabilities
- DevSecOps delivery models
- Agile methodologies
- Strong knowledge in at least one of the cloud platforms like AWS, Azure, or GCP
Additional Desired Skills: - A genuine passion for delivering quality products that meet customer needs.
- Strong thought leadership, team building, motivational and customer service skills
- Recognized as a technical thought leader in building modern cloud infrastructure.
- Ability to effectively prioritize and execute tasks while under pressure.
- Highly self-motivated and directed, a self-starter.
- Ability to learn quickly, adapt to change, and have ownership of learning new tools as applicable to help in the requirements gathering, refinement, and management process.
- Experience working in a team-oriented, collaborative environment.
- Works as a team player, willing to perform other tasks to help the team, even if not part of their defined role and responsibilities.
- Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of our customers and our company.
- A desire to learn modern technologies, methodologies, and solutions and understand our customers' business objectives and needs.
- Put people before technology. Ask great questions. Always think ahead. Turn data into useful information-passion to deliver results and exceed expectations.
- Can hold intelligent conversations with clients about the virtues of various cloud providers.
- Excellent client-facing communication skills, both written
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