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Branch Manager (CO, Littleton) - Littleton Colorado
Company: Restoration Management Company Location: Littleton, Colorado
Posted On: 05/14/2025
Pay Range: $91,313.56 - $144,464.32 YEARLY as Base DOERestoration Management Company expects each employee to embrace and apply the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility, and Safety. These values, along with the requirements listed below, are essential to your success with Restoration Management.Job SummaryThe Branch Manager develops and leads a team of Project Managers and Supervisors, responsible for maximizing revenue and profitability in a specific geographic area by utilizing the expertise and industry knowledge within the team. This position provides direction, development, coaching, and guidance to all direct reports while managing multiple claims/jobs. Branch Managers are required to be On-Call along with other managers.Key ResponsibilitiesCore responsibilities for the position include: - Serve as point of contact for urgent issues.
- Ensure all segments of branch operations support timely billing and DSO reduction.
- Promote inter-office communication via regular staff meetings, providing direction for the overall success of the branch.
- Establish and maintain strong relationships with adjusters, customers, co-workers, and contractors.
- Provide direction, leadership, and coaching to branch members on current jobs and priorities.
- Continuously promote the company's services to adjusters and/or potential clients.
- Collaborate and support Sales efforts in meeting corporate revenue objectives.
- Drive Branch level financial success in areas such as Revenue, Profit, Billing, and DSO.
- Conduct regular staff meetings or 1:1s to ensure positive communication flow.
- Ensure performance reviews for the branch are processed on-time.
- Make strategic decisions to positively impact branch success and ensure deadlines are met.
- Hire, manage, and maintain a diverse workforce.
- Promote employee growth and development through training.
- Support the Company's safe workplace policies and practices and promote adherence.Experience/RequirementsThe position requires the following:
- Proven branch management experience in the commercial and residential industry, specifically related to water, fire, and/or mold loss.
- Sufficient knowledge of current management techniques and best practices.
- Familiarity with industry rules and regulations.
- Ability to meet target and production goals.
- Results-driven and customer relations focused.
- Possesses leadership skills, with the ability to motivate and increase morale.
- Basic knowledge of human resource management skills.Safety Requirements
- Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
- Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
- Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders, including proper desk setup and maintaining good posture.
- Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment, including proper use of office equipment and ensuring workspaces are free from clutter.
- Safety Training: Complete all mandatory safety training sessions, including hazard communication and emergency response.
- Reporting Safety Concerns: Identify and immediately report any unsafe conditions, hazards, incidents, or injuries to supervisors without fear of retaliation.
- Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes and emergency contacts.Physical RequirementsGeneral Physical Abilities:
- Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
- Physical Activities: Ability to perform tasks requiring walking, bending, reaching, crouching, kneeling, climbing, squatting, crawling, lifting above shoulder, reaching, and twisting.
- Sitting and Standing: Prolonged sitting or standing required (in office, driving, and/or at job sites). Regular alternating between sitting and standing.
- Repetitive Motions: Continuous repetitive motion and tasks involving hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
- Machinery Operation: Capacity to operate machinery and tools as required by job tasks, involving fine motor skills and hand-eye coordination.
- Visual Ability: Requirement for clear vision (e.g., close work, computer use, eye coordination).Working Conditions
- Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings (in person or Zoom) and collaboration with team members.Field Environment:
- Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).
- Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
- Work after hours and weekends given our 24/7 business operations.Travel Requirements:
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