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Property Management Program Manager II, Corporate - Littleton Colorado
Company: Dish Location: Littleton, Colorado
Posted On: 05/05/2025
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future. Job Duties and Responsibilities This role is responsible for overseeing and managing incidents affecting Boost Mobile leased properties and serves as the primary point of contact for property owners regarding lease-related inquiries. The role involves developing and implementing effective property management strategies, ensuring high stakeholder satisfaction, and optimizing productivity and efficiency when handling incidents. The Property Management Program Manager plays a crucial role in coordinating and leading corporate and market teams, collaborating with various stakeholders, and maintaining a strong understanding of the real estate market trends in their region. Key Responsibilities: - Research issues thoroughly by reviewing legal agreements, historical documents, and incident reports.
- Facilitate communication between property owners, markets, and the lease administration team.
- Take full ownership of incidents from initiation to resolution, ensuring proper escalation.
- Direct relevant information to the appropriate teams and stakeholders.
- Maintain proactive communication, set clear expectations, and provide regular status updates.
- Confidently handle phone calls and written communication with landlords and stakeholders.
Skills, Experience and Requirements Education and Experience: - Bachelor's degree in Business, Real Estate, relevant field or 8+ years experience in property management, telecommunications project management, or the equivalent
- 4+ years experience in program management, with a focus on incident management
- 4+ years using Excel, Word, Google (G-Suite) to manage a high volume of incidents or large data
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