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Senior 911 Operations Engineer - Littleton Colorado
Company: DISH Location: Littleton, Colorado
Posted On: 05/04/2024
Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network---. -Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. Department Summary Our Wireless Technology organization is at the forefront of transforming connectivity for the future. We're pioneering the development of the nation's first virtualized, standalone 5G wireless network from the ground up. This network represents the cornerstone of a truly connected world, unbound by the constraints of the past and adaptable to meet the diverse and evolving needs of our rapidly changing society, economy and technology landscape. Job Duties and Responsibilities DISH Wireless seeks a Senior E911 Operations Engineer to join its Regulatory Engineering and Operations team, reporting to the Head of Regulated Services. Responsibilities include monitoring, testing, and troubleshooting E911 Emergency Services, ensuring compliance with FCC regulations. Ideal candidates will have expertise in wireless E911 technologies, including 4G (LTE) and 5G (NR) call flows, and familiarity with Location-Based Services (LBS) technologies. - -In this role, you will: - - Monitor and maintain E911 system stability and performance.
- Diagnose and resolve technical issues, collaborating with internal teams and vendors.
- Implement system enhancements and maintain compliance with regulatory requirements.
- Document processes and procedures, participate in Root Cause Analysis reviews, and contribute to E911 roadmap planning.
- Define and track Key Performance Indicators (KPIs) for E911 performance and compliance.
Skills, Experience and Requirements As a successful Senior 911 Operations Engineer, you will have: - |
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