Lead Mgr, Operations & Business Strategy - San Jose California

Company: eBay Inc.
Location: San Jose, California
Posted On: 05/10/2025

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.About the team and the role:We are seeking a highly skilled Lead Manager, Operations and Business Strategy to join our dynamic team! Reporting to the Director of Operations, Business, and Content, this role is pivotal in managing and driving communication projects that align with our strategic objectives, while also driving program management perfection across the organization.What you will accomplish:

• Program Management:Lead and coordinate the planning, execution, and successful delivery of communication projects. Implement program management methodologies to ensure projects are aligned with organizational goals, completed on time, and within budget.
• Strategic Planning:Collaborate with the Director to develop and implement strategic business initiatives that optimize operational processes and drive company growth.
• Internal Communications:Improve internal communication channels to ensure clarity, consistency, and effective dissemination of information across the organization.
• Cross-Functional Collaboration:Work collaboratively with various departments to integrate communication initiatives with broader business objectives, encouraging a cohesive approach to strategy execution.
• Data Analysis:Leverage metrics and feedback to assess communication efficiency, providing insights and actionable recommendations for continuous improvement.
• Stakeholder Management:Cultivate and maintain positive relationships with internal and external stakeholders, serving as the primary liaison for communication projects and ensuring alignment with strategic goals.What you will bring:
  • Proven experience in program management within a communications or operations context, with a track record of delivering complex projects successfully.
  • Strong strategic thinking and organizational skills, with the ability to translate business objectives into actionable plans.
  • Excellent written and verbal communication abilities, adept at conveying complex ideas clearly and effectively.
  • Ability to manage multiple projects simultaneously in a fast-paced environment, demonstrating strong prioritization and problem-solving skills.
  • Proficient in program and project management tools and communication platforms.
  • Strong interpersonal skills and ability to build relationships with diverse stakeholders, encouraging collaboration and teamwork.
  • Experience in business strategy and operations is a plus.#LI-GJPThe base pay range for this position is expected in the range below:$140,800 - $188,000Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
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