HQ Workplace Operations, Backend - Mountain View California

Company: Tbwa Chiat/Day Inc
Location: Mountain View, California
Posted On: 05/08/2025

About the roleIn the Workplace Operations, Backend role, you will own facility engineering - from maintenance to office setups and inventory - ensuring that every part of our physical workspace supports our growing team. You will partner closely with the frontend role to have a seamless experience and will need to be confident in leading various vendors that handle: janitorial, handy persons, moving, mechanical, electrical, and plumbing. This is a fantastic opportunity for someone who enjoys taking projects zero to one, building a team from the ground up, and working in a fast-paced environment.At Applied Intuition, you will:

• Manage end-to-end backend operations, ensuring our offices and facilities are efficient, welcoming, and conducive to productivity.
• Lead the day-to-day maintenance of offices, including managing janitorial, handyman services, and coordinating with building engineers, property managers, and landlords.
• Manage external vendors to ensure high-quality service delivery, holding them accountable while optimizing costs and performance.
• Own inventory and ensure all office spaces are fully stocked with necessary supplies and equipment.
• Execute in-office event setups and breakdown, including customer visits, company-wide meetings, and team events.
• Work closely with Workplace Frontend and IT to ensure smooth, day-to-day operations.
• Help execute regular office moves, desk changes, and seating arrangements to accommodate growth.
• Organize workspace needs for our vehicle teams, including working with shop managers to ensure our garages and related facilities are up to standard.
• Develop and refine standard operating procedures (SOPs) that allow us to scale operations efficiently at HQ and templates we'll use in global locations.
• Lead workplace-related projects, handle requests, and manage ticketing to ensure timely resolution and continuous improvement.
• Play a pivotal role in setting up operational standards and practices as we expand our headquarters.
• Need to have the ability to lift at least 20+ pounds of materials regularly and to travel at least four weeks out of the year to train other sites.We are looking for someone who has:
  • 7+ years in facility management, with expertise in janitorial services, electrical, plumbing, and mechanical systems.
  • Ability to physically address maintenance tasks, organize spaces, and ensure operational efficiency.
  • Experience managing facilities of 100,000+ sq ft and overseeing complex, multi-building operations.
  • Ability to take ownership of tasks, follow through to completion, and proactively seek help and feedback to improve outcomes.
  • Strong focus on cleanliness, organization, and operational precision-even down to the smallest details like dust and misplaced cables.
  • Demonstrated ability to manage competing priorities and work effectively under pressure in a fast-moving environment.
  • Proven track record of managing third-party vendors and ensuring accountability, cost-efficiency, and service quality.
  • Experience working across teams (engineering, IT, operations) and managing complex problems with multiple stakeholders. Ability to solve issues and communicate effectively.
  • Experience creating scalable processes and automating workflows to improve efficiency and consistency.
  • Ability to creatively find sustainable and efficient ways to save money, identify cheaper alternatives and out of the box thinking to all tasks.Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $110,000 - $150,000 USD annually.
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