UX Researcher - San Bruno California

Company: Aquent
Location: San Bruno, California
Posted On: 05/08/2025

On the Shorts creation team, our mission is to empower everyone to create engaging Shorts. To do that, we:

• Provide users media assets that lower the barriers to creation and maximize production value
• Provide easy-to-use tools that empower users to create, edit, and share quality Shorts
• Motivate creators by giving them timely encouragement, feedback, and insightsBy helping creators unlock their creative potential through industry-leading tools and experience, we aim to be the best platform for ANYONE to become a creator and have the opportunity to succeed on our platform.In this role, you will work with cross-functional stakeholders and other UXRs to identify, prioritize, and conduct tactical and foundational research that will guide the product development of short-form video creation at our client.Specifically, you will work with a senior UXR/Team lead, your Manager, and xfn partners to:
  • Identify UX research opportunities based on user needs, a strong understanding of product design, our technical constraints, and business objectives. Set and prioritize your OKRs, and reassess priorities as new needs come up
  • Partner with Sr UXRs on exploratory/foundational research on current and potential Shorts creators to drive product strategy.
  • Manage multiple research requests in a fast-paced environment and identify appropriate research approaches to address needs
  • Build empathy and an understanding across the platform of the unique experiences of Shorts creators
  • Plan and execute tactical and strategic research to inform existing and new features, inform design execution, and business decisions in close partnership with designers, product managers, engineers, and data scientists
  • Communicate findings in written deliverables (e.g., toplines, research deliverables) and work with other researchers & manager to ensure that the findings are of high quality and will have an impact on product development.Mandatory:
    • Usability researcher, User Experience researcher, Defining User Goals, concept testing, qualitative researchPreferred:
      • Create or watch short-form videos and/or have a background in the creative arts
      • Comfort with or interest in learning quantitative research methods
      • Have experience conducting research with teens
      • Have a passion for or experience in product inclusion
      • Comfortable moderating and facilitating in-person and remote interviews, discussions, and in-depth interviews with a diverse range of participants and settings.
      • Clear written and verbal communication skills with an interest in learning how to synthesize and translate research insights into actionable recommendations and a compelling narrative.The target hiring compensation range for this role is $98.13 to $109.04 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.About Aquent Talent:Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits !Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.Client DescriptionA giant in the Tech Industry, this company's mission is to organize the world's information and make it universally accessible and useful. This company is committed to continuing to make diversity, equity, and inclusion part of everything they do-from how they build their products to how they build their workforce. Consistently named one of Forbes top employers, this company works hard to attract, retain and progress the best Talent.A career here gives you the opportunity to be part of something bigger:Expanding Opportunity - Providing people with information, tools, and services to help them build knowledge, fuel curiosity, and unlock opportunity.Protecting Users - Keeping billions of people safer online.Including all Voices - Building a world where progress, equitable outcomes, diversity, and inclusion can be realities both inside and outside our workplace.Responding to Crisis - Helping those affected by crisis through products, people, and partners.Advancing Sustainability - Unifying practices, partnerships, and products around a single mission - to foster sustainability at scale.
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