Client Experience Senior Manager - Mountain View California

Company: Knightscope, Inc.
Location: Mountain View, California
Posted On: 05/07/2025

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Client Experience Senior Manager30+ days ago Requisition ID: 1047Salary Range: $100,000.00 To $110,000.00 AnnuallyJOB DESCRIPTIONKnightscope is pioneering the future of Physical Security and Public Safety with our cutting-edge Autonomous Security Robots (ASRs) and Emergency Communications Devices (ECDs). As a rapidly growing, newly public company, we're looking for a dynamic, intelligent, and motivated Senior Manager to join our Client Experience (CX) team. This is a fantastic opportunity to play a key role in supporting and enhancing the client experience across a multitude of touch points. You will assist with providing extensive cost and revenue research and data for both CX & Service, generating the building blocks for various critical reports to be built in tandem with the CX SVP. You will also serve as a CX liaison to our Accounting team to ensure they have the information they need, including attending meetings and collaborating on due diligence and support Accounting research. With respect to CX Sales Engineering oversight, you must be the kind of person that is willing to visit strategic client sites in person anywhere in the United States as well as have a consistent in-person presence at our Silicon Valley headquarters. The role requires a proactive, solution-oriented leader who thrives in a fast-paced environment and enjoys problem-solving on the go.RESPONSIBILITIES