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Major Account Executive, SMB Sales - San Jose, CA - Concord California
Company: T-Mobile USA, Inc.
Location: Concord, California
Posted On: 05/02/2025
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Major Account Executive, SMB Sales is a true hunter role! We're seeking highly skilled, results-oriented, and persistent sales professionals to bring our products and services to underserved markets.
This role requires meeting and exceeding monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. You will sell products, services, and solutions to gain new business through advanced prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and use sophisticated solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations, negotiate, and close business deals.
Job Responsibilities:
- Cold Calling: Generate and work leads through prospecting, cold calling, and networking up-market.
- Customer Needs: Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories.
- Sales Approaches: Devise creative and effective sales approaches, solutions, and proposals.
- Deal Negotiation: Negotiate and close deals.
- Retail Partnership: Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education on Business Sales products and services and closing on Business Sales leads.
- Sales Automation: Fully apply all sales force automation, funnel management, and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.
- Knowledge Update: Continuously update knowledge of products, services, industry trends, and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings.
Education:
- High School Diploma/GED (Required)
- Bachelor's Degree (Preferred)
Work Experience:
- 4-7 years Outside sales experience with demonstrated history of sales achievements in a commissioned environment (Preferred)
- 2 Years Experience solutions/applications selling (Preferred)
- 2 Years Telecommunications / technical sales (Preferred)
Knowledge, Skills and Abilities:
- Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)
- Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required)
- Communication Excellent interpersonal, written, and oral communication skills (Required)
- Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required)
- Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required)
- CRM: Experience using CRM systems such as Salesforce, leveraging these tools to manage customer relationships and sales activities efficiently. (Preferred)
Licenses and Certifications:
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