Req:: Solutions Engineer (Jira Admin) _ Irvine, CA (Hybrid) _ W2 Only - Irvine California

Company: iFlow Inc
Location: Irvine, California
Posted On: 04/28/2025

Hi,

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Greetings of the day

We are hiring for the below position

Job ID: 2919

Role- Solutions Engineer
Location- Palo Alto California 94304

Duration- 6 months



JOB DESCRIPTION

Schedule: 8-5/9-6 (1 hour non-billable lunch, with flexability depending on business needs)

This role is hybrid with up to 3 days on site per week (days may vary; likely will move to Wednesday on site with others flexable)

Please source only at location on req or in Irvine CA


Responsibilities



Administer, configure, and maintain Jira and Confluence environments, including project setups, space configurations, and permission schemes.
Manage user accounts, groups, and roles, ensuring proper access and security.
Support the setup and maintenance of custom fields, issue types, workflows, and permissions in Jira.
Configure Confluence spaces, templates, and permissions to optimize knowledge sharing across the organization.
Provide ongoing support and troubleshooting for Jira and Confluence users, addressing issues such as permissions, workflows, and system performance.
Resolve technical issues related to Jira and Confluence integrations, including third-party add-ons.
Assist with integrating Jira and Confluence with other systems (e.g., GitHub, Slack, CI/CD tools) to ensure seamless workflows.Perform routine system checks and monitoring to ensure uptime and optimal performance.
Collaborate with the broader IT team to ensure integration between Atlassian tools and other enterprise systems.

Qualifications



3+ years of experience administering and configuring Jira and Confluence in a professional environment.
Proficiency in Jira administration, including custom fields, workflows, screens, and permissions.
Knowledge of Confluence configuration, including templates, macros, spaces, and permissions.
Atlassian Certified Jira Software Administrator or Atlassian Certified Confluence Administrator is a plus, but not required.

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Remote working/work at home options are available for this role. More...

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