Site Reliability Senior Engineer - San Francisco California

Company: City National Bank
Location: San Francisco, California
Posted On: 04/26/2025

SITE RELIABILITY SENIOR ENGINEER WHAT IS THE OPPORTUNITY?As an SRE, you will utilize your software, systems engineering, and operations background to build and run large-scale, fault-tolerant systems. Your role is to ensure the reliability, scalability and maximum uptime of CNB systems in the Data Center or Cloud Platform. What you will do

• Design, develop and implement solutions that improve stability, security, scalability and availability of CNB's software platforms -
• Design mechanisms for proactive alerts and responses to identify and address reliability risks
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, planning, and reviews
• Design, build and manage SLIs, SLOs and Error budgets for Availability , Performane/Latency and Throughput for critical services running in production. Be a proponent of using the SRE core principles in driving product velocity
• Create educational documentation on how-to's and and blog about use-cases and architectures that relate to cloud platforms and Observability. Co-ordinate hackathons and code reviews with goals of continuos improvement in design , build and architectural practices
• Liaise with the team managing our public cloud environments, including setup, management, and troubleshooting
• Design and create solutions to test application resiliency using chaos engineering , fail over scenarios and capacity analysis to reduce MTTR (Mean Time to resolve) and MTBF (Mean Time between Failures) to minimize client impact
• Coach and mentor the junior team members to nurture team productivity and professional development
• All other appropriate duties as required.Must-Have*
  • Bachelor's Degree or equivalent
  • 8+ years of experience in an Operational role, DevOps, SRE, or Software Engineering
  • 5+ years of experience doing development in any of Java, NodeJS, .NET Core, Python
  • 5+ years of experience with development or administration on any cloud platforms (Cloud Foundry, Heroku, AWS, Azure, Google Cloud, IBM Cloud, Bluemix, Kubernetes, and others). (The ideal candidate has significant experience with Platform as a Service cloud such as Cloud Foundry)
  • 5+ years of experience developing applications with an active user base, and deploying to production and going through any change management process (Ideal candidate is able to engage in a detailed discussion about their change management process as well as its happy/pain points)"Skills and Knowledge
    • Minimum 2+ years of Experience with log analytical and management solutions such as Splunk / Elasticsearch and Kibana
    • Minimum 2+ years of experience in Monitoring tools such as Datadog, AppDynamics, Dynatrace etc
    • Creativity, energy, and passion for leveraging technology to transform our industry; the belief that automation is the only way
    • A good understanding of modern, cloud centric architectures and DevOps principles
    • Experience with the operational aspects of software systems such as monitoring, centralized logging, and alerting
    • Providing standardized offerings to facilitate and ensure operational health of stacks throughout their lifecycle including metrics collection, aggregation, and visualization, inventory, capacity, and billing/tag management
    • You are competitive and passionate. You thrive on challenge and have a proven ability to set ambitious but achievable goals and surpass them
    • Demonstrate a team player attitude with a growth mindset to be open to learn and adapt the changing landscape of the industryCompensationStarting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.*To be considered for this position you must meet at least these basic qualificationsThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our . ABOUT CITY NATIONALCity National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank.For more information about City National, visit . EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATIONCity National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days. More...

          

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