Head of Client Success - Orange California

Company: VirtualVocations
Location: Orange, California
Posted On: 05/19/2024

A company is looking for a Head of Onboarding, Delivery, and Support in the United States - Remote.



Key Responsibilities:

Drive team integration and communication for effective client success
Lead high-performing teams in onboarding, delivery, and support departments
Enhance service efficiency, client communication, and product improvements through customer feedback


Required Qualifications:

Bachelor's or Master's degree in Business Administration, Information Technology, or related field
8+ years of leadership experience in customer success or technical support in SaaS or e-commerce
Strong understanding of e-commerce platforms, digital marketing, and retail dynamics
Experience with CRM and support software More...

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