Logistics Operations Associate II, RTS (M-F 6:00am-2;30pm) - Diamond Bar California

Company: Niagara Bottling
Location: Diamond Bar, California
Posted On: 05/04/2024

At Niagara, we re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to:Work in an entrepreneurial and dynamic environment with a chance to make an impact.Develop lasting relationships with great people.Have the opportunity to build a satisfying career.We offer competitive compensation and benefits packages for our Team Members.Logistics Operations Associate II, RTS (M-F 6:00am-2;30pm)Logistics Operations Associate II (Real Time Solutions) are responsible for the execution of logistics occurring in one of Niagara s geographic Supply Chain regions. This role is heavily focused on coordinating all logistics related activities that occur once a shipment is scheduled to ship to customers from Niagara/3PL warehouses. The Real Time Solutions team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.Essential FunctionsDaily communication/coordination with customers, carriers, plants/3PLs related to the flow of shipments in/out of facilities including issue resolution and providing solutions in real time.Providing clear and proactive notifications to customers as it pertains to status of shipmentsFocus on avoiding costs as it pertains to but not limited to: RMA avoidance, carrier recoveries, customer fines, and accessorialsTrouble shooting system issues impacting orders that need to shipExperience with Four Kites, Oracle Service Cloud, WMS (E80, Manhattan, TMS, OTM) and EBSRescheduling shipments in customer scheduling portalsUpdating customer tracking documents in a timely mannerTracking critically identified shipments with ability to provide truck status to customer service representatives in a timely mannerEscalation to leadership team when appropriateBuilding relationships and collaborating with cross functional supply chain team to resolve issues and provide logistics related solutionsMiscellaneous operational reporting on regional team metricsWorking with Supervisor to maintain critical job relevant SOPsIdentifying and developing solutions for improvements in process and communication between departmentsTraining and providing support for new employeesPlease note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.QualificationsMinimum Qualifications:2 Years
Experience in Field or similar manufacturing environment2 Years - Experience in Position0 Years
Experience managing people/projects *experience may include a combination of work experience and educationPreferred Qualifications:4 Years - Experience in Field or similar manufacturing environment4 Years
Experience working in Position2 Years
Experience managing people/projects*experience may include a combination of work experience and educationCompetenciesThis position embodies the values of Niagara s LIFE competency model, focusing on the following key drivers of success:Lead Like an OwnerMakes safety the number one priorityKeeps alert for safety issues and escalates immediatelyEffectively prioritizes tasks based on department goalsShows respect to others and confronts interpersonal issues directlyPrioritizes resolution of customer issues effectivelyResponds promptly and honors commitments to internal and external customersInnovACTMakes recommendations to continuously improve policies, methods, procedures, and/or productsDemonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstancesIncreases performance through greater efficiencyFind a WaySeeks to develop technical knowledge through learning from other expertsUnderstands interdepartmental impact of individual decisions and actionsSeeks solutions rather than placing blameEmpowered to be GreatConsistently looks for ways to improve one s self through growth and development opportunitiesCommunicates clearly and promptly up, down, and acrossCommunicates effectively to manage expectationsEducationMinimum Required:High School DiplomaPreferred:Bachelor's Degree in Business, related field, or equivalent work experience.Certification/License: Required:
NAPreferred:
NAForeign Language Required:
None RequiredPreferred:
Spanish speakingTypical Compensation RangePay Rate Type: Hourly$22.35 - $30.17 / HourlyBenefitshttps://careers.niagarawater.com/us/en/benefitsAny employment agency, person or entity that submits a rsum into this career site or to a hiring manager does so with the understanding that the applicant's rsum will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit rsum to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit rsum into this career site to be eligible for placement fees.Niagara Plant NameCORP-MAIN More...

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