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Sales & Customer Service Associate (Open Weekends and Nights) - Los Angeles California
Company: Massage Envy Location: Los Angeles, California
Posted On: 05/04/2024
Overview Where Better Careers Begin!Massage Envy North Hollywood. 5077 Lankershim Blvd. Do you have a passion for helping others? At the Massage Envy North Hollywood franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Perks & Pay: - Competitive base pay of $17-19/hour plus MONTHLY bonuses and commissions
- Employer-paid healthcare including medical, dental and vision plans
- Matching 401(k)
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work/life balance
- In-depth product and service training
- A free massage, skincare or stretch service each month
- 20% off all products
Qualified Candidates: - Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Must be avalible nights and weekends
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day: - Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
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